Privacy Policy

Muffin Mountain Cottage (the “Property”) sets out this Privacy Policy (the “Policy”) regarding the handling of personal information of customers (the “Users”) in connection with services provided on this website (the “Website”).

1. Definition of Personal Information

In this Policy, personal information means information that can identify a specific individual, such as a name or email address.

2. Collection and Use of Personal Information

Users may be asked to provide personal information, such as their name and email address, when using the Property or submitting a rating or review after their stay.
Personal information collected will be used only for the following purposes:

  • To respond to inquiries from Users
  • To publish and manage reviews submitted by Users
  • To analyze and improve our services, and to send information from the Property (only with consent)

3. Links to an External Website (Airbnb)

The Website contains links to Airbnb, an external website used for reservations.
The Property is not responsible for the collection or handling of personal information on the linked Airbnb website.
Please refer separately to Airbnb’s Privacy Policy when using Airbnb.

4. Disclosure to Third Parties

The Property will not provide personal information to third parties without the User’s consent, except as required by law.

5. Publication of Reviews

Ratings and reviews submitted by Users will be published on the Website.
Please do not include information that you do not wish to make public.
The Property may, at its discretion, decline to publish or remove content deemed contrary to public order or good morals, or defamatory toward others.

6. Disclaimer

While every effort is made to ensure the accuracy of information on the Website, the Property assumes no responsibility for any actions taken by Users based on that information.
The Property also assumes no responsibility for disputes between Users.

7. Correction and Deletion of Personal Information

If personal information held by the Property is incorrect, Users may request its correction, addition, or deletion (collectively, “Corrections”) in accordance with procedures established by the Property.
When the Property receives such a request and determines that it should be fulfilled, it will make the Corrections without delay.
The Property will notify the User without delay when Corrections have been made or when a decision has been made not to make them.

8. Changes to this Privacy Policy

This Policy may be changed without notifying Users, except where otherwise required by law or specified in this Policy.
Unless otherwise specified by the Property, any revised Privacy Policy will take effect when published on the Website.

9. Contact

For inquiries regarding this Policy, please contact:

Operator: Muffin Mountain Cottage — Inquiries
Email: hakubamuffin.info@gmail.com

Muffin Mountain Cottage
HAKUBA Misorano

〒399-9301
2937-258 Hokujo, Hakuba, Kitaazumi, Nagano, Japan

Muffin Mountain Cottage HAKUBA Misorano

〒399-9301
2937-258 Hokujo, Hakuba, Kitaazumi, Nagano, Japan